Guarantees

10 Year Master Build Guarantee

All our homes come with a ten year Master Build Guarantee (2 years covering workmanship and materials and structural elements and a further 8 years covering specific structural elements)

There are many good reasons to use a Registered Master Builder.
 

Why use a Master Builder?

Not all builders meet the strict criteria to become a Registered Master Builder! It is not enough to be merely Trade Qualified.

To be Registered Master Builder, building experience, trade or professional qualifications and practical management experience are assessed. Workmanship is inspected and previous clients contacted, to ensure the applicant's work is of a high standard and has satisfied clients' expectations.

Applicants must also provide evidence of financial responsibility with written references from their bank, accountant and building material suppliers. Re-certification of members occurs regularly, with checks on financial viability and more importantly on workmanship.

What is the Master Build Guarantee?

Registered Master Builders offer a 10 year written guarantee to cover new homes or alterations and additions.
The guarantee aims to provide homeowners with an additional level of comfort and assurance.
It guarantees the quality of the Registered Master Builder's workmanship and also extends to cover certain defects in materials.
If a job is not right, or not completed, Master Build Services Ltd will encourage the builder to remedy the problem and if necessary appoint another Registered Master Builder to take over.
Your written guarantee will cover or contribute to the cost, depending on the type of guarantee issued.

How do I obtain a Master Build Guarantee?

Your Registered Master Builder should lodge an application for a guarantee with Master Build Services at the same time you complete your contract, before construction begins. When the guarantee is accepted, Master Build Services will write to the owner, usually within 14 days of application, providing written confirmation that the guarantee is accepted.